You can track the status of your order by CLICKING HERE. Please note our standard production times and delivery times. Once your order ships, you will receive an email with tracking information.
If you haven't received your order or need help, please Contact Us.
Do not worry! Each order is completely customized to fit your needs and we promise to get it to you. Depending on the order, our fulfillment team may ship your order in separate or multiple shipments. Tracking numbers will always be provided for each shipment. If you have any questions, please don't hesitate to contact our team. We're here to help! email@example.com
Production & Shipping
Each panel is expertly crafted with laser precision from our custom PVC composite molds, one by one to ensure your set is made to order and with care. Each panel is then air brushed with our in house texture blend to give each panel that extra special touch of je ne sais quoi.
It depends on where you are located. Orders processing will take 3-5 days to be custom assembled and designed for you. Please allow another 4-7 days shipping, for your orders to arrive.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. Most orders ship via DHL Express.
We mainly served the USA.
Yes, we ship there as well. Some additional shipping charges may apply. Please note that because it is outside of continental USA, delivery times may take longer.
Yes, we ship all over the world. Shipping costs vary and will be added at checkout. There may be duties, VAT, and other import fees which are the buyer's responsbility. But to help with that, we run discounts and promotions all year, so stay tuned for exclusive deals.
Each of our panels comes in a set of 12 pieces. So when you buy 1 box you are getting 12 panels that are 19.7in × 19.7in (50cm×50cm) each.
You can get multiple sets for bigger areas. Each set is 12 pieces so getting 2 sets = 24 pieces, 3 sets = 36 pieces and so on. So if you have a bigger space consider getting more sets.
Small Space (32.6 ft2 - 1box) Perfect for computer setups, small accents, and small projects.
Standard Space (97.8 ft2 - 3 boxes) Perfect for walls, offices, and standard living spaces.
Large Space (163 ft2 - 5 boxes )Perfect for large or multiple walls, home theaters, great rooms and more!
Depends on the size of your space! Feel free to reach out to our Customer Concierge under the Contact Uspage for a free consultation where we will help you determine the optimal quantity to transform your space!
IVORI panels are created with simplicity to allow ease of use for our customers. First begin by marking up your wall with pencil to ensure no mistakes are mistakes. Next, simply place IVORI adhesive or caulking/liquid nails on the back edges of each panel, then press firmly and hold for 45-60 seconds. Now viola, let dry and repeat!
Tip: Use a precision cutter and cut up spare pieces to fit smaller sections that require less paneling, and odd finishing gaps!
We do sell our own adhesive that works great and leaves no residue or clumps like caulking or liquid nails. Check out our awesome long lasting solution here
Absolutely, yes! IVORI™ panels are meant to customized and are extremely versatile.
You can easily clean the IVORI™ panels with damp towel or washcloth using gentle strokes. A small dusting once a week will suffice also.
IVORI™ 3D panels are designed to be placed on virtually any flat surface. This includes kitchens, living rooms, bathrooms, even the ceiling!
Yes, you just require the proper adhesive/glue that is compatible for both brick and PVC.
But the better way is if you actually put IVORI™ panels on a large board, then the entire board to cover your current brick wall. That way any discrepancies in misaligned brick doesn't affect your newly self-installed luxury wall transformation.
Returns & Exchanges
Our Customer Concierge is available 24/7 by email or available by phone Monday-Friday between 9am - 5pm.
We can help with sizing, quantities needed or to help answer any questions you have so you can make the best effortless decisions without worry of needing to return.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.